MERIDION TRAVEL COMPANY S.A.S. - File No. 17.508 - VAT Condition: Registered Responsible - Tax Identification No. (CUIT) 30-71627741-7
1. Currency of Payment.
Our prices are in Argentine pesos. In dollars, euros or reais, these prices vary according to the exchange rate that your credit card may apply at the time the payment is made. For its application, the selling exchange rate of www.bna.com.ar is used
To avoid doubts, please verify that our prices are shown in Argentine pesos in your browser, which is the currency that is displayed by default on this site and in which the charges for our services will be made.
Transportation as specified in each of the itineraries.
Accommodation in the hotels mentioned in the itineraries or other similar ones, in case of force majeure, for which the condition of the same reserved category will be respected in the latter case.
Meal regime as indicated at each opportunity.
Visits and excursions mentioned. Transfers to and from airports, terminals and hotels, when indicated.
4. Documentation and Specific Requirements.
For trips abroad it is necessary to comply with the legislation in force in each case. The documentation and visa are of a strictly personal nature, being therefore the sole responsibility of the passenger to have the documents and visas in perfect condition and validity since they have been informed reliably and with sufficient anticipation about the requirements demanded by the immigration, customs and sanitary facilities of the destinations that include the tour. The organizer will not be responsible for inconveniences suffered by passengers who lack documentation in order. In the event that any passenger cannot travel for these reasons, they will lose the total of the contracted services without the right to any claim. Passengers will be responsible for compliance with the mandatory vaccination provisions to be applied for the countries that require it.
5.Limitations on the Right to Stay
Meridion Travel Company S.A.S. reserves the right to make any passenger leave the tour at any point in the tour whose conduct, behavior, state of health or other serious reasons in the opinion of the company cause danger or cause inconvenience to the remaining travelers or could spoil the success of the excursion or its normal development. In this case, the passenger will have the right to reimbursement for the unused days of the tour, without any other compensation of any nature and at their own expense for the cancellation costs that may arise.
6. Cancellation policy.
In case of cancellations with a limit of 7 days before the provision of the service, Meridion Travel Company S.A.S. will refund 100% of the amount paid in Argentine pesos to the client.
Any user who wishes to contract our services must accept that:
If you cancel between 3 and 6 days before the date of the first contracted service, you will receive a 50% refund of the amount paid in Argentine pesos. The cancellation fee is 50% of the total reservation.
If you cancel within 2 calendar days prior to the date of the first contracted service, no refund will be made: in this case the cancellation cost is 100% of the amount paid in Argentine pesos.
The cancellation or rescheduling of the passenger flight to Ushuaia is exempt from this policy, which prevents them from enjoying the contracted services. In this case, you must inform us of the PNR or LOC code of your flight reservation so that we can verify the flight reservation history. After verifying the cancellation or rescheduling of your flight, you will receive a 100% refund.
Keep in mind that the currency of the transaction is Argentine pesos, and its value may be subject to taxes, duties, foreign transactions, currency exchange or other fees. Your bank or credit or debit card company can convert the payment into our local currency and charge fees, which can create differences between the amount shown in the charge that we will make to your credit card and the final amount that your credit card. Please contact your bank or card company if you have any questions about any applicable conversion or fee.
7.Climate conditions and excursions:
Since the weather here makes the weather very changeable from one moment to the next, we do not cancel our excursions due to the rain or anything that the passenger may judge as “bad weather”.
Excursions that include kayaking, or navigations in the Beagle Channel are tours that depend largely on wind conditions. If for those in charge of these excursions the predicted force of the wind is considered too strong for the planned routes to be as pleasant or safe as they should be, these routes could be modified or even canceled, whereas only in the case of these excursions (kayaking and Navigations) the cancellation of the itinerary will give the right to receive a 100% refund of what has been paid in Argentine pesos.
In all tours where there is exposure to the weather, or off-route trips, there are sections that the guides can modify or cancel if they consider it necessary to guarantee the safety and well-being of the passengers. These modifications are very unusual and do not generate rights to claims or refunds.
In any circumstance, all passengers must follow the instructions of the guides.
All tours offered on this site are supervised by Meridion Travel Company S.A.S., and local authorities and comply with all legal and security requirements.
9. Age restrictions.
Children under the age of 18 must travel in the company of an adult. Regular excursions accept children under 5 years of age. In the case of kayaking offered in company excursions, or trekking of any kind of difficulty, these activities indicated to children under 5 years of age are not allowed. We offer private services (tailor-made) for families with young children.
10. General Requirements.
To travel to any foreign country as a tourist, it is necessary to have a return ticket to Argentina and the maximum stay in the destination cannot exceed 90 days (there are exceptions, check with the corresponding Consulate). They may also request other non-formal requirements (eg, sufficient funds to maintain your stay, lodging address, others) and you must consult with the corresponding Consulate.
11. Arbitration Clause.
Any question that arises due to the celebration, fulfillment, breach, extension or termination of this contract, may be submitted by the parties to the resolution of the Arbitral Tribunal of the Argentine Association of Travel and Tourism Agencies and / or the Arbitral Tribunals. that work in their Regionals. In the event of submission of said jurisdiction, the contracting parties are subject to and accept all the conditions established by the Arbitral Tribunal Regulations.
This contract and, where appropriate, the provision of services, will be governed exclusively by these general conditions, by Law No. 18,829 and its regulations and by the Brussels Convention approved by Law 19,918. This is so, without prejudice to the provisions regarding liability for transportation accidents. These general conditions together with the rest of the documentation that is delivered to the passengers will make up the Travel Contract established by the aforementioned Convention.
13. Jurisdiction and jurisdiction.
Any question that arises as a result of the celebration, fulfillment, breach, extension or termination of this contract, will be submitted by the parties to the resolution of the Ordinary Courts of the Commercial Jurisdiction of the Federal Capital.
By accepting the General Conditions, I confirm that I am aware of the above and I accept it.